A HUGE "Thank You" goes out to everyone who ordered during the Black Friday weekend sale. I know you are anxiously awaiting your products, and I am literally working around the clock to get them to you. I have added a temporary assistant to help with shipping the 350+ orders that came through our doors. However, we are still experiencing delays in shipping by several days. All of the orders from Nov. 26 and about half of those from Nov. 27 are now shipped. The remaining orders will have the following schedule:
All of Nov. 27th orders shipped no later than Dec. 14
Nov. 28th orders = Dec. 15
Nov. 29th orders = Dec. 16
Nov. 30-Dec. 3 orders = Dec. 17
Dec. 4-6 orders = Dec. 18
Dec. 7-9 orders = Dec. 22
All orders received after Dec. 9 may experience a 1-day delay in shipping times, which is currently 7-10 days.
Beginning January 2010, AfroVeda will have three permanent staff members to assist with shipping, email inquiries, sales & promotions, events and other customer service duties that will make your shopping experience much better. We will also add a "Local Pick-Up" option for those in the Dallas/Ft. Worth metroplex (distribution center renovation is almost complete!).
I personally appreciate all of you for your generous display of patience and support. AfroVeda has experienced some growing pains during 2009, and you have been there with open arms and words of encouragement to help me get through those tough moments. As the only employee at AfroVeda, there were many rough moments when working 18-21 hour days weren't even enough to keep up. But because of customers like you, I am encouraged and look forward to all of the wonderful things that are in store for the new year.
I wish each of you a very happy, safe and wonderful holiday season!
In perfect peace,